Quick verdict
Cool Springs Galleria is a well-rounded mall with a strong mix of anchors and specialty stores, making it suitable for families and fashion shoppers. The free parking and clean facilities are consistently praised in verified reviews.
Cool Springs Galleria
With over 100 stores including anchors like Macy's, Dillard's, and JCPenney, this mall offers a diverse shopping experience. Verified reviews highlight its clean environment and ample parking. It's a top choice for families and fashion enthusiasts.
Everything you need to know about Cool Springs Galleria's operating hours, store directory, dining options, and what makes this Nashville-area mall worth a visit.
Cool Springs Galleria is a premier shopping destination in Franklin, Tennessee, featuring over 100 stores, a food court, and entertainment options. This guide covers the mall’s hours, directory, and tips for an efficient visit, based on verified owner reviews and standard mall features.
I’ve researched the mall’s layout, anchor stores, and amenities to help you plan your trip. Whether you’re looking for fashion, dining, or services, this guide provides practical insights from regular shoppers and official sources.
Our methodology
I analyzed the mall's official website, Google Maps data, and verified owner reviews from platforms like Yelp and TripAdvisor. I compared the mall's directory, hours, and amenities against typical regional mall standards. No physical visits or lab tests were conducted; all claims are based on publicly available information and user feedback.
Side by side
| Pick | Best for | Score | |
|---|---|---|---|
| Cool Springs Galleria | Best Overall | 9 | Check price |
| Macy's at Cool Springs Galleria | Best Anchor Store | 8 | Check price |
| Dillard's at Cool Springs Galleria | Best for Formal Wear | 8 | Check price |
| Food Court at Cool Springs Galleria | Best Dining Variety | 7 | Check price |
| Cool Springs Galleria Directory App | Best Digital Tool | 7 | Check price |
The full reviews
Cool Springs Galleria
With over 100 stores including anchors like Macy's, Dillard's, and JCPenney, this mall offers a diverse shopping experience. Verified reviews highlight its clean environment and ample parking. It's a top choice for families and fashion enthusiasts.
In its favor
- Wide variety of stores and dining options
- Clean and well-maintained facilities
- Ample free parking with easy access
Watch-outs
- Can be crowded on weekends
- Some stores have limited hours
Macy's at Cool Springs Galleria
Macy's offers a wide selection of clothing, home goods, and cosmetics. Verified reviews praise its frequent sales and helpful staff. It's a reliable one-stop shop for fashion and gifts.
In its favor
- Frequent sales and promotions
- Large selection of brands
- Helpful and friendly staff
Watch-outs
- Can be crowded during sales events
- Checkout lines can be long
Dillard's at Cool Springs Galleria
Dillard's is known for its upscale clothing and formal wear selection. Verified reviews mention excellent customer service and quality brands. It's ideal for special occasions.
In its favor
- Great selection of formal and cocktail attire
- High-quality brands
- Knowledgeable staff
Watch-outs
- Higher price points
- Limited sales compared to competitors
Food Court at Cool Springs Galleria
The food court offers a mix of fast food and local favorites like Chick-fil-A and Sbarro. Verified reviews appreciate the cleanliness and seating. It's a convenient break from shopping.
In its favor
- Variety of cuisines
- Clean and spacious seating area
- Reasonable prices
Watch-outs
- Can be noisy during peak hours
- Limited healthy options
Cool Springs Galleria Directory App
The official mall app provides store directories, maps, and event info. Verified users find it helpful for navigation. However, some report occasional bugs.
In its favor
- Interactive map with store locations
- Real-time event updates
- Free to download
Watch-outs
- Occasional app crashes
- Not all stores listed with details
What matters most
Store Variety
The mall has over 100 stores including major anchors like Macy's, Dillard's, JCPenney, and Belk. This ensures a wide range of options for clothing, electronics, home goods, and more.
Hours of Operation
Most stores follow standard mall hours: Monday to Saturday 10am-9pm, Sunday 11am-7pm. Some anchors and restaurants may have different hours, so check ahead.
Amenities
The mall offers free parking, a food court, restrooms, and seating areas. Some amenities like stroller rentals and wheelchair access are available at the customer service desk.
Our take
Cool Springs Galleria is a well-rounded mall with a strong mix of anchors and specialty stores, making it suitable for families and fashion shoppers. The free parking and clean facilities are consistently praised in verified reviews.
Frequently asked
Most stores are open Monday to Saturday 10am-9pm and Sunday 11am-7pm. Anchor stores may have extended hours.
Yes, parking is free in the mall's lots and garages.
The anchors are Macy's, Dillard's, JCPenney, and Belk.