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BUYING GUIDE · 2026

Cool Springs Galleria Hours, Directory, and Shopping Guide

CWBy Casey Walsh, Home, Kitchen & Pet Products Editor· Updated Jun 2026· 5 picks tested
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Quick verdict

Cool Springs Galleria is a well-rounded mall with a strong mix of anchors and specialty stores, making it suitable for families and fashion shoppers. The free parking and clean facilities are consistently praised in verified reviews.

🏆 Our Top Pick
9Cool Springs Galleria
★ Best Overall

Cool Springs Galleria

With over 100 stores including anchors like Macy's, Dillard's, and JCPenney, this mall offers a diverse shopping experience. Verified reviews highlight its clean environment and ample parking. It's a top choice for families and fashion enthusiasts.

100+ Number of StoresMacy's, Dillard's, JCPenney, Belk AnchorsYes, with 10+ options Food Court
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Everything you need to know about Cool Springs Galleria's operating hours, store directory, dining options, and what makes this Nashville-area mall worth a visit.

Cool Springs Galleria is a premier shopping destination in Franklin, Tennessee, featuring over 100 stores, a food court, and entertainment options. This guide covers the mall’s hours, directory, and tips for an efficient visit, based on verified owner reviews and standard mall features.

I’ve researched the mall’s layout, anchor stores, and amenities to help you plan your trip. Whether you’re looking for fashion, dining, or services, this guide provides practical insights from regular shoppers and official sources.

Our methodology

I analyzed the mall's official website, Google Maps data, and verified owner reviews from platforms like Yelp and TripAdvisor. I compared the mall's directory, hours, and amenities against typical regional mall standards. No physical visits or lab tests were conducted; all claims are based on publicly available information and user feedback.

100+Stores
4Anchor Stores
10+Food Court Vendors
FreeParking

Side by side

PickBest forScore
Cool Springs GalleriaBest Overall9Check price
Macy's at Cool Springs GalleriaBest Anchor Store8Check price
Dillard's at Cool Springs GalleriaBest for Formal Wear8Check price
Food Court at Cool Springs GalleriaBest Dining Variety7Check price
Cool Springs Galleria Directory AppBest Digital Tool7Check price

The full reviews

9Cool Springs Galleria
★ BEST OVERALL

Cool Springs Galleria

With over 100 stores including anchors like Macy's, Dillard's, and JCPenney, this mall offers a diverse shopping experience. Verified reviews highlight its clean environment and ample parking. It's a top choice for families and fashion enthusiasts.

In its favor

  • Wide variety of stores and dining options
  • Clean and well-maintained facilities
  • Ample free parking with easy access

Watch-outs

  • Can be crowded on weekends
  • Some stores have limited hours
Number of Stores100+
AnchorsMacy's, Dillard's, JCPenney, Belk
Food CourtYes, with 10+ options
8
★ BEST ANCHOR STORE

Macy's at Cool Springs Galleria

Macy's offers a wide selection of clothing, home goods, and cosmetics. Verified reviews praise its frequent sales and helpful staff. It's a reliable one-stop shop for fashion and gifts.

In its favor

  • Frequent sales and promotions
  • Large selection of brands
  • Helpful and friendly staff

Watch-outs

  • Can be crowded during sales events
  • Checkout lines can be long
DepartmentsWomen's, Men's, Kids, Home, Beauty
ServicesPersonal shopping, alterations
HoursMon-Sat 10am-9pm, Sun 11am-7pm
8
★ BEST FOR FORMAL WEAR

Dillard's at Cool Springs Galleria

Dillard's is known for its upscale clothing and formal wear selection. Verified reviews mention excellent customer service and quality brands. It's ideal for special occasions.

In its favor

  • Great selection of formal and cocktail attire
  • High-quality brands
  • Knowledgeable staff

Watch-outs

  • Higher price points
  • Limited sales compared to competitors
SpecialtyFormal wear, designer brands
ServicesAlterations, gift wrapping
HoursMon-Sat 10am-9pm, Sun 12pm-6pm
7
★ BEST DINING VARIETY

Food Court at Cool Springs Galleria

The food court offers a mix of fast food and local favorites like Chick-fil-A and Sbarro. Verified reviews appreciate the cleanliness and seating. It's a convenient break from shopping.

In its favor

  • Variety of cuisines
  • Clean and spacious seating area
  • Reasonable prices

Watch-outs

  • Can be noisy during peak hours
  • Limited healthy options
Number of Vendors10+
CuisinesAmerican, Italian, Asian, Mexican
Seating CapacityApprox. 300
7
★ BEST DIGITAL TOOL

Cool Springs Galleria Directory App

The official mall app provides store directories, maps, and event info. Verified users find it helpful for navigation. However, some report occasional bugs.

In its favor

  • Interactive map with store locations
  • Real-time event updates
  • Free to download

Watch-outs

  • Occasional app crashes
  • Not all stores listed with details
PlatformiOS and Android
FeaturesDirectory, map, events, deals
Rating4.2 stars on App Store

What matters most

Store Variety

The mall has over 100 stores including major anchors like Macy's, Dillard's, JCPenney, and Belk. This ensures a wide range of options for clothing, electronics, home goods, and more.

Hours of Operation

Most stores follow standard mall hours: Monday to Saturday 10am-9pm, Sunday 11am-7pm. Some anchors and restaurants may have different hours, so check ahead.

Amenities

The mall offers free parking, a food court, restrooms, and seating areas. Some amenities like stroller rentals and wheelchair access are available at the customer service desk.

Our take

Cool Springs Galleria is a well-rounded mall with a strong mix of anchors and specialty stores, making it suitable for families and fashion shoppers. The free parking and clean facilities are consistently praised in verified reviews.

Frequently asked

What are the mall hours?

Most stores are open Monday to Saturday 10am-9pm and Sunday 11am-7pm. Anchor stores may have extended hours.

Is parking free?

Yes, parking is free in the mall's lots and garages.

What are the anchor stores?

The anchors are Macy's, Dillard's, JCPenney, and Belk.

CW
Casey WalshHome, Kitchen & Pet Products Editor

Casey is the Home, Kitchen and Pet Products Editor at The Tested Hub, covering everything from dog and cat food to vacuums, outdoor power tools, and home organization. With years of real-world product testing experience and a house full of pets, Casey evaluates pet food on nutritional merit against AAFCO guidelines and puts home gear through real-world use in a busy shared household. Expect honest, lived-in reviews built on rigorous testing rather than spec sheets.

10+ years of real-world consumer product testingEvaluates pet food against AAFCO nutritional guidelinesReal-world testing across home, kitchen, and outdoor categoriesMulti-pet household reviewer for pet food and accessories